Our website is changing...
We are excited to announce we have moved our website to a new platform with some powerful new features. This change is effective Monday, August 17th.
Any orders you placed before this date will still get fulfilled and shipped as usual. You can still find all of the delicious coffees and teas you know and love, but your shopping and checkout experience on future orders should be easier.
A change to our Free Shipping offer...
One change you might notice right up front is that your entire order now ships FREE if you purchase at least three bags of coffee. That means you can add a box of tea or one of our great Hydro Flasks or Chemex brewer to your order and everything still ships at no charge!
What to expect...
We have some other exciting new things coming soon, like:
An AutoShip option on your favorite products, with a schedule that you control. This convenient feature will save you time and money!
Enhanced order confirmations with your shipment status and tracking information
Video tutorials and other great content.
Stay tuned for more details.
For your security...
For your security, some things can't be copied to the new website. You can expect the following changes on your first visit:
You should receive a password reset email. (If you haven't, you can create an account or reset your password here. )
You will not find any order history. (Any pending orders will still be fulfilled.)
Any saved addresses from past orders must be re-entered.
Any saved payment method will need to be added again.
Questions or concerns? Use the Contact Us Form or call the business office at 800.288.1271
Thanks from the Longbottom Team. We appreciate your business!