Longbottom's Coffee Facts Index
Our owner and CEO, Michael Baccellieri, believes in long-term relationships based on truth and mutual respect. "A person is only as good as their word!" Because of this philosophy we make your satisfaction our number one priority.
So how do we define "customer satisfaction?"
Customer satisfaction comes when you provide great value in every aspect. Use your imagination! Roasting to your order the finest coffee beans money can buy, then shipping that same day is crucial! Our convection-roasting method is unsurpassed for producing delicious flavor and aroma and leaves no burnt or bitter after taste.
Your complete satisfaction with our product is guaranteed. If you aren't satisfied for any reason, let us know and we will make it right.
Below is a list of articles, some of them about the company and others about the coffee and tea industry you may find useful. Some things you may have heard before and some things may challenge what you've heard before, but as we said, we only deal in the truth about coffee. We hope these articles enhance your understanding and appreciation for good coffee.